Solutions in Action • Client Quotes

PBM’s skilled consultants have engineered some of the world’s most unique and technologically advanced IT implementations for our clients’ critical business communication requirements over land, sea and air.

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Global Communications At Sea
With corporate offices on three continents, the chairman of a global real estate group is constantly placing international phone calls and participating in global video conferences with his staff. Along with managing multiple time zones, he usually runs his business, not from behind a desk in a traditional office building, but while out to sea on his yacht.

PBM engineers designed a “first of it’s kind” global network seamlessly connecting the international offices and yacht with voice, video and data.

“PBM did something that’s never been done before. The fact that we have toll-free 4-digit dialing to and from any boardroom on three continents is extraordinary. PBM has energized the global network,” said the company’s IT Director.

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Community Colleges Expand Network and Save 57%
When this global network of colleges significantly grew its network from 38 sites to 185 sites in two countries, communications between the client and PBM’s engineers enabled the aggressive network growth without the typical growing pains of network build outs.

At the same time, PBM helped reduce their costs by 57%. No additional hires were necessary since PBM became an extension of the client's IT team. PBM’s processes and discipline allowed the organization's IT team to focus on strategic business initiatives like adding more sites or devising disaster recovery plans.

We no longer worry about whether or not the network will be up in the morning,” said the Assistant Vice President of IT Infrastructure. “When a circuit goes down on the East coast, PBM takes the initiative of getting the ball rolling before we even learn about it here on the West coast.”

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Savings and Support for Reader’s Digest
Reader’s Digest decided to move off its ATM and frame relay networks to a lower cost alternative network. Subsequently, they learned that the new solution, although cost effective, was complicated to troubleshoot and required 24x7 live services as well as active monitoring to ensure stability.

Reader’s Digest turned to PBM for a strategic network management solution, which resulted in reduced expenses – saving over $1.4 million, improved service metrics, and maximized existing resources.

“Now, we know our network is consistently efficient, productive, and available,” said Reader’s Digest’s Global Networking Vice President. “By outsourcing the day-to-day running of the network to PBM’s Cisco certified engineers, my staff can concentrate on core objectives rather than getting caught up in the time-consuming tasks that often characterize network management.” With PBM, support is just that simple.